Privacy Policy

1. Information We Collect

We may collect information that you provide directly to us and certain technical information collected automatically when you use our website.

Information You Provide Directly

When you complete a contact form, request a consultation, call us, email us, or otherwise communicate with us, we may collect:

• Your name
• City or location
• Email address
• Phone number
• Company name and job title
• Project or service requirements
• Information included in your message
• Files, specifications, or other information you provide

Information Collected Automatically

When you access our website, certain technical and usage information may be collected automatically, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited
• Referring website or source
• Date and time of access
• Approximate geographic location
• Website activity and interaction information
• Cookie identifiers and similar technologies

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and consultation requests
• Communicate about our industrial automation services
• Understand your project requirements
• Prepare proposals, quotations, and service information
• Provide customer service and technical support
• Operate, maintain, and improve our website
• Monitor website performance and usage
• Protect our website from fraud, abuse, and security threats
• Maintain business and communication records
• Comply with applicable legal obligations
• Establish, exercise, or defend legal claims

We use personal information only for legitimate business purposes and as permitted by applicable law.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage, improve performance, and support website security.

The cookies used may include:

• Essential cookies required for website operation
• Performance and analytics cookies
• Functionality cookies
• Security cookies
• Third-party embedded-content cookies

You can control or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the website.

Where required by applicable law, we will request consent before placing non-essential cookies on your device.

4. Analytics and Third-Party Services

We may use third-party providers for website hosting, analytics, security, spam prevention, communication services, embedded content, maps, data storage, and website maintenance.

These providers may process information such as your IP address, device information, cookie identifiers, and website activity according to their respective privacy policies.

Our website may contain links to third-party websites. Reliamation is not responsible for the privacy, security, content, or data-handling practices of websites operated by third parties.

5. How We Share Your Information

Service Providers

We may share information with trusted vendors that assist us with website hosting, maintenance, analytics, communications, cybersecurity, data storage, and other business operations.

These providers may use information only as necessary to provide their services or as otherwise permitted by applicable law.

Legal and Safety Requirements

We may disclose information when reasonably necessary to:

• Comply with laws, regulations, or valid government requests
• Protect the rights, property, or safety of Reliamation or others
• Investigate fraud, website misuse, or security incidents
• Enforce our agreements, policies, and website terms
• Establish, exercise, or defend legal claims

Business Transactions

If Reliamation is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.

With Your Consent

We may share information for another purpose when you have given us permission to do so.

Reliamation does not sell personal information for monetary compensation.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against:

• Unauthorized access
• Alteration or disclosure
• Loss or misuse
• Unauthorized destruction

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information submitted through our website.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Respond to inquiries
• Provide requested services
• Maintain project and business records
• Meet contractual and legal obligations
• Resolve disputes and enforce agreements
• Protect our legal and security interests

Retention periods may vary depending on the information, the reason it was collected, and applicable legal requirements.

8. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request a copy of certain personal information
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications
• Appeal a privacy-request decision where applicable

To submit a privacy-related request, contact us at sales@reliamation.com.

We may need to verify your identity before completing a request. Certain information may be retained where required by law or where a legal exception applies.

9. Email and Marketing Communications

If you receive promotional communications from us, you may opt out by following the unsubscribe instructions included in the communication or by contacting us directly.

After opting out, we may continue sending non-promotional communications concerning active inquiries, projects, quotations, contracts, technical support, or legal notices.

10. Children’s Privacy

Our website and services are intended for businesses and professional users. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has submitted personal information through our website, please contact us so we can review and, where appropriate, delete it.

11. International Visitors

Reliamation is based in Texas, United States. If you access our website from outside the United States, your information may be processed and stored in the United States or other locations where our providers operate.

Privacy and data-protection laws in those locations may differ from the laws applicable in your jurisdiction.

12. Third-Party Links

Our website may contain links to third-party websites, resources, or services. Reliamation does not control and is not responsible for their content, privacy practices, security, accuracy, or availability.

Your use of a third-party website is subject to that provider’s own privacy policy and terms.

13. Do Not Track Signals

Some browsers provide a “Do Not Track” feature. There is currently no universally accepted standard for responding to these signals, and our website may not respond to all such signals.

You can manage cookie and tracking preferences through your browser settings and any cookie-consent controls available on our website.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, services, business practices, technology, or legal requirements.

The updated version will be published on this page with a revised “Last Updated” date. We encourage you to review this page periodically.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us: